Procedure to Report Violations of Law or Accounting
or Audit Irregularities
(Whistleblower Procedures)
Trustmark is committed to complying with all applicable laws, rules, and regulations, and not engaging in or
encouraging fraudulent activity. Trustmark’s associates, officers and directors should promptly report any
violations or suspected violations of state or federal laws, rules and regulations applicable to Trustmark.
In addition, Trustmark strongly encourages its associates, officers, directors and others to promptly report
complaints regarding accounting, internal accounting controls or auditing matters, and concerns regarding
questionable audit or accounting matters. Any such violations of law or complaints or concerns regarding
accounting or auditing matters may be reported as follows:
- Contact our independent reporting center at www.trustmark.ethicspoint.com. This online
reporting center is staffed 24 hours a day, 7 days a week, 365 days a year by a third party
hired by Trustmark to document concerns in a confidential manner about violations of law, policy
and other forms of misconduct.
- Call the confidential Ethics and Whistleblower Hotline at 1-866-979-3769. This
independent call center is staffed 24 hours a day, 7 days a week, 365 days a year by the same
third party as the online reporting center.
- Contact the Ethics Committee Chair directly by calling 601-208-6867. If Trustmark’s
Ethics Committee Chair is believed to have participated in a violation of the Code of Ethics,
the associate must notify Trustmark’s Director of Audit at 601-208-5926, or report the violation
using the independent online reporting center or the confidential Ethics and Whistleblower
Hotline. If the Director of Audit is believed to have participated in an accounting or auditing
irregularity, contact the Chairman of the Audit & Finance Committee of the Board of
Directors or Chief Administrative Officer at 601-208-6867.
Any reported violations or complaints will be investigated pursuant to procedures overseen by the Trustmark
Audit and Finance Committee. We encourage you to provide as much detail as possible about the violation of
law or the complaint or concern, since the ability to investigate the report will depend on the quality and
specificity of the information. The Audit and Finance Committee may delegate authority and responsibilities
to investigate and seek the resolution of any reported violations or complaints or concerns to the Chief Administrative Officer,
internal auditing department, or such other persons as the committee determines to be appropriate.
Also, individuals who report violations or complaints via options 1 or 2 mentioned above will be provided a
tracking number that can be used to receive a response regarding how the matter was resolved.
Complaints will be treated anonymously and confidentiality will be preserved to the fullest extent
possible.
Trustmark will not retaliate in any way against an associate who, in good faith, reports any matter covered
by this procedure or participates in an investigation in connection with this procedure.
This procedure is publicly distributed as required and is available on Trustmark’s corporate website.
Trustmark associates will receive this procedure via internal correspondence and it will likewise be posted
on the internal website.
Complaints and related documentation will be retained in a confidential file maintained in the office of the
Chief Adminstrative Officer for a period of five years from the date the complaint is made or such other period of time
determined by the Chief Administrative Officer to be consistent with applicable law.